Pullman Baku in Bakı

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comments 5

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  Mahmood Al-Mubarak

  :: 05 August 2019 11:47:07

  The hotel location is ok, breakfast was is fine; room is spacious.

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  Imran Khan

  :: 27 July 2019 09:05:29

  Good Property but important is you need to take extention to get your mobile and laptop charge as sockets are not compatible with Indian chargers

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  Shubham Agarwal

  :: 22 July 2019 11:53:36

  The hotel looked good at the first instance, specially with the location and amenities, but disappointing to see that the service was not at all up to the mark. The lack of focus on providing satisfactory housekeeping and diner services in the room was a let down. Could be better.

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  Robert Stephens

  :: 22 July 2019 07:54:48

  A nicely furnished and clean hotel with friendly staff. Excellent indoor pool, spa and gym. Outdoor pool and small pool with slides but I did not use that. Laundry service is very good. That's the positive. There are so many things that make it very noisy and so difficult to sleep. Solid floors so chairs always scraping above, next door, etc. Get some felt pads for the bottom of the chair legs! A lot 'less expensive' hotels have carpeted floors which reduces noise significantly. No thought has been put into reducing excess noise in this hotel. It's all just the cosmetics that seem to matter! Doors always slamming. No option to soft close. Often windy so howling whistling wind through the balcony doors at back of hotel. Piped music in ALL public areas so no escape. Peppermil restaurant the worst though. So loud at breakfast time. I asked regularly for music to be turned down but it was always the same every day. No improvement at all since I stayed there a year ago. Dogs barking at back of hotel if you are put in a lower floor with higher room number. e.g. above number 18. They put me in a smoking room which was obvious as it stank of stale smoke. I asked reception to spray my room etc. and was told it was a non smoking room. Really? Then why did it stink and why the ashtray which was moved back onto my table every day? The TV did not work more often than not. Broken reception most days on all channels. This was really frustrating as I was trying to watch a live sporting event on Eurosport (only in Russian by the way) All in all a nice hotel but if you want a good sleep and peace and quiet then stay elsewhere.

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  chitra garg

  :: 22 June 2019 11:43:36

  Good hotel, nice rooms with facilities. Only thing I didn't like, was variety and quality of breakfast. Fresh fruits were not of good quality and not well cut. Indian food was also there but not well prepared. Being a 5 star hotel, quality of breakfast was not up to that level . I am a Globe Trotter. I have a good experience of hotels as I travel different countries around world regularly.